❓ Help & FAQ

PitchFit is an ear training platform designed to develop your pitch recognition abilities — whether you're a complete beginner or an experienced musician. It tests and trains Absolute Pitch (AP), Relative Pitch (RP), and Pitch Memory (PM).

Not at all. When you set up your profile, you can choose symbol mode if you're not familiar with note names. PitchFit will use visual icons instead of note labels throughout your training.

Absolute Pitch (AP) is the ability to identify a note without a reference. Relative Pitch (RP) is recognising the interval between two notes. Pitch Memory (PM) tests how well you retain a pitch in your short-term memory.

Go to the Train section from the bottom navigation. Each session is short (5–10 min) and adapts to your current level as you progress.

Yes — go to Settings → Training preferences. You can switch between English (C D E), Solfège / Fixed Do (Do Ré Mi), and German (C D E … H) at any time.

A streak counts consecutive days on which you complete at least one training session. Streaks reset if you miss a day, so make it a habit!

Your historical data is retained, but you won't be able to add new sessions or access tests without an active subscription.

We accept all major credit and debit cards (Visa, Mastercard, Amex) via Stripe. Payments are processed securely — we never store card details.

If you have an issue with a charge, contact us at [email protected] and we'll review it on a case-by-case basis.

Go to Settings → Membership → Cancel membership. Your access will continue until the end of your current billing period.

Prices shown at checkout are exclusive of applicable local taxes, which may be added depending on your location.

Go to Settings → Profile → Send reset email. We'll send a link to your registered email address valid for 2 hours.

Email changes require manual verification. Contact us at [email protected] with your request.

Yes — your account syncs across all devices. Just log in with the same credentials.

Send a deletion request to [email protected]. We will permanently remove your account and all associated data within 7 days.