❓ Help & FAQ
About PitchFit
PitchFit is an ear training platform designed to develop your pitch recognition abilities, whether you are a complete beginner or an experienced musician. It tests and trains Absolute Pitch (AP), Relative Pitch (RP), and Pitch Memory (PM).
Not at all. When you set up your profile, you can choose symbol mode if you are not familiar with note names. PitchFit will use visual icons instead of note labels throughout your training.
Absolute Pitch (AP) is the ability to identify a note without a reference. Relative Pitch (RP) is recognising the interval between two notes. Pitch Memory (PM) tests how well you retain a pitch in your short-term memory.
Using the app
Go to the Train section from the bottom navigation. Each session is short, between 5 and 10 minutes, and adapts to your current level as you progress.
Yes. Go to Settings then Training preferences. You can switch between English (C D E), Solfège or Fixed Do (Do Re Mi), and German (C D E H) at any time.
A streak counts consecutive days on which you complete at least one training session. Streaks reset if you miss a day, so make it a habit.
Your historical data is retained, but you will not be able to add new sessions or access tests without an active subscription.
Billing & subscription
We accept all major credit and debit cards including Visa, Mastercard, and Amex via Stripe. Payments are processed securely. We never store card details.
If you have an issue with a charge, contact us at [email protected] and we will review it on a case-by-case basis.
Go to Settings then Membership then Cancel membership. Your access will continue until the end of your current billing period.
Prices shown at checkout are exclusive of applicable local taxes, which may be added depending on your location.
Account
Go to Settings then Profile then Send reset email. We will send a link to your registered email address, valid for 2 hours.
Email changes require manual verification. Contact us at [email protected] with your request.
Yes. Your account syncs across all devices. Just log in with the same credentials.
Send a deletion request to [email protected]. We will permanently remove your account and all associated data within 7 days.
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Still have a question?
Our team is happy to help. Drop us an email and we will get back to you within 24 hours.
[email protected]