Terms of Use

Terms of Use

Welcome to PitchFit! By accessing or using our website at https://pitchfit.co and our apps and services (together, the “Service”), you agree to be bound by these Terms of Use (“Terms”) and all applicable laws and regulations, and you agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these Terms, you are prohibited from using or accessing the Service.

Eligibility & Accounts

You must be able to form a legally binding contract to use the Service. When you create an account, you agree to provide accurate information and to keep it up to date. You are responsible for safeguarding your account credentials and for all activity that occurs under your account.

Use License

Permission is granted to temporarily access the materials (information, software, audio, and training content) on PitchFit’s Service for your personal, non-commercial use only. This is the grant of a license, not a transfer of title, and under this license you may not modify or copy the materials; use them for any commercial purpose; attempt to decompile or reverse-engineer any software; remove any copyright or proprietary notations; or transfer the materials to another person or “mirror” them on any other server. This license terminates automatically if you violate any of these restrictions and may be terminated by PitchFit at any time.

Acceptable Use

You agree not to misuse the Service. This includes not attempting to gain unauthorized access to the Service or its related systems, not interfering with or disrupting the Service, not using the Service to violate any law, and not sharing, reselling, or otherwise exploiting your account or access in a way not permitted by these Terms.

Subscriptions & Billing

Certain features of the Service are offered on a subscription basis. By purchasing a Subscription, you authorize us (and our payment processor) to charge the applicable fees to your payment method. Unless otherwise stated, Subscriptions renew automatically at the end of each billing period at the then-current price until you cancel. You can cancel at any time from your account settings; cancellation stops future renewals and takes effect at the end of your current billing period.

We may change our prices from time to time. Any price changes apply only to billing periods after the change takes effect and, where required, after notice to you.

Money-Back Guarantee & Refunds

We offer a money-back guarantee because we are confident that consistent ear training with PitchFit improves your ear. The full terms are set out in our Money-Back Guarantee Policy. In summary:

  • One-off (fixed-fee) products are non-refundable.
  • The guarantee applies only to first-time Subscriptions of one (1) month or longer purchased directly on the Website. Renewals and shorter periods are not eligible.
  • To qualify, you must email us within thirty (30) days of your initial purchase, and you must have completed a PitchFit training session on at least twenty-one (21) consecutive days within the first 30 days after purchase (the “Streak”).
  • We do not issue partial refunds for unused subscription days outside this guarantee.
  • Where local consumer-protection laws grant you additional refund rights, those laws prevail to the extent they apply.

If there is any conflict between this summary and the Money-Back Guarantee Policy, the Money-Back Guarantee Policy governs.

Privacy & Cookies

Your use of the Service is also governed by our Privacy Policy, which explains what data we collect and how we use it. We use cookies and similar technologies as described in our Cookie Policy. Where required by law, we ask for your consent before setting non-essential (analytics and advertising) cookies, and you can withdraw that consent at any time.

Intellectual Property

The Service and its original content, features, software, audio, and functionality are and will remain the exclusive property of PitchFit and its licensors. The Service is protected by copyright, trademark, and other laws. Our trademarks may not be used in connection with any product or service without our prior written consent.

Disclaimer

The materials and Service on PitchFit’s website are provided on an ‘as is’ basis. PitchFit makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. PitchFit does not warrant that the Service will be uninterrupted, error-free, or that any particular training outcome or improvement will be achieved.

Limitations

In no event shall PitchFit or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the Service, even if PitchFit or a PitchFit authorized representative has been notified orally or in writing of the possibility of such damage.

Accuracy of Materials

The materials appearing on PitchFit’s website could include technical, typographical, or photographic errors. PitchFit does not warrant that any of the materials on its website are accurate, complete, or current. PitchFit may make changes to the materials at any time without notice.

Links

PitchFit has not reviewed all of the sites linked to its website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by PitchFit. Use of any such linked website is at the user’s own risk.

Termination

We may suspend or terminate your access to the Service at any time, with or without notice, for conduct that we believe violates these Terms or is otherwise harmful to other users, to us, or to third parties. Upon termination, your right to use the Service ceases immediately.

Modifications

PitchFit may revise these Terms at any time without notice. By continuing to use the Service after revisions become effective, you agree to be bound by the updated Terms.

Governing Law

These Terms are governed by and construed in accordance with the laws of [Your Jurisdiction], and you irrevocably submit to the exclusive jurisdiction of the courts in that location.

Contact

If you have any questions about these Terms, please contact us at [email protected].